RMA

  • Response time of RMA service or inquiry?

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    General question will be replied within 48 hours. RMA service will be finished within 5 working days (excluding delivery time).

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  • Cost of RMA service

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    Free repair service is guaranteed for product within warranty. For, products out of warranty, please check with service centers for a quotation.

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  • Notice on sending an RMA back

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    1. Please send the power supply unit only. Do not send system load unless otherwise indicated. 2. Pack the product in a proper way to avoid damage due to transportation.

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  • How to apply a RMA service?

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    1. To claim a warranty repair service, please prepare necessary information e.g. product model name, serial number, defective quantity and defect phenomenon description.2. Check with your original sal […]

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  • How to apply a RMA service?

    Posted by

    1.To claim a warranty repair service, please prepare necessary information e.g. product model name, serial number, defective quantity and defect phenomenon description. 2.Check with your original sale […]

    Read more